At Spice Symphony, we are committed to providing inclusive and equitable access to all visitors, including individuals with disabilities. We aim to ensure that our website, www.spicesymphony.com, is accessible, usable, and welcoming to everyone by following principles of universal design and seeking ongoing improvement based on feedback and evolving standards.

 
General Accessibility Commitment

We recognize that accessibility needs are diverse and unique. What works well for one person may not work for another. We have made and continue to make reasonable efforts to accommodate as many users as possible, given our size, resources, and understanding of our customers’ needs.

To that end, we have worked with technology professionals and individuals with disabilities to test and improve this website, and we remain committed to learning and enhancing accessibility over time.

 
Website Features and Limitations

Our website offers a variety of features that help improve access for users with disabilities. These may include clear typography, consistent navigation, and support for keyboard and screen reader navigation where possible. Many modern browsers and assistive tools also provide enhancements like zooming, text-to-speech, or contrast adjustment, which we strive to support.

However, there may still be some content, features, or third-party tools that do not fully meet accessibility standards at this time. We are actively working to identify and remediate these.

 
Third-Party Tools and Vendors (Including Toast, Resy)

Our website may contain links to or integrations with third-party services, such as our online ordering system powered by Toast, reservation system powered by Resy. While we make every effort to choose partners who prioritize accessibility, we do not control these platforms and cannot guarantee their compliance. We encourage feedback if you encounter difficulty accessing any third-party tools or features through our website.

We have contacted our service providers regarding accessibility, and we are committed to holding them accountable where possible to meet the same standards we hold ourselves to.

 
Videos and Media

At this time, any videos presented on our website are either non-narrated visual montages or include background music only. We aim to provide captions or text equivalents where applicable and are actively improving these as resources allow.

 
We Are Here to Help

If you are having difficulty accessing or navigating any part of our website due to a disability, please let us know so we can assist you directly and make improvements.

Phone: For accessibility-related help only (not sales), please call:
 📞 (646) 657-0642 (12pm-10pm)

Email:
 ✉️ Send detailed accessibility concerns to:
 [email protected]
 (Include the word "Accessibility" in the subject line)

 

We will respect your privacy. You are not required to disclose personal details unless you choose to.

 
Helpful Resources & Browser Tools
Here are links to common accessibility features and assistive technologies:

Google Accessibility Products

Mozilla Firefox Accessibility Add-ons

Microsoft Internet Explorer Ease of Access

JAWS Screen Reader

Screen Readers Overview – American Foundation for the Blind

We thank you for your feedback, patience, and support as we work toward creating a more accessible digital experience for everyone.